Learn from patients with pain similar to yours

CatchMyPain Community and Pain Diary App to manage chronic illness

App Bugs

Dec 23, 2014 12:11 PM

Even with today's update, I still have major bugs in using this app. The sliders do not show up anymore for me to adjust pain level, stress level, and fatigue level.

Dec 23, 2014 12:50 PM

I did an update too and sometimes I can get on to "community', sometimes it just says " statistics ". If I uninstall and re install will I loose the weather feature that I paid for? Having my problems too....

Dec 23, 2014 1:55 PM

I can't get the diagnosis feature to pull up my new dx's. Says feature unavailable

Dec 23, 2014 2:05 PM

I'm having problems loading diagnoses also.

Dec 24, 2014 12:35 AM

I'm missing the side view when using iPad anyone else seen this problem.

Dec 24, 2014 12:36 AM

Oops only one of the side views I think it's the left side.

Dec 24, 2014 2:07 AM

Hello and thanks for your comments in here. It's ok if you mention them here, but for us it helps, if you report bugs with the feedback-function (see about -> feedback) as we then get all your client/app details and don't need to ask for.

@mirandabender: we changed the sliders to have no default value. Therefore you "miss the slider". You just need to press on the bar once and they will appear and then you can slide them. Not pressing means no value is saved. If you press once and slide, the given value is persisted.

@blessed: the app generally works without internet connection and can be used offline. the community cannot be used offline. We check your connection state and decide if either statistics or community is shown. Uninstall/reinstall would probably not change anything. And you will not loose what you bought once (can be restored from settings if its not there automatically)

Diagnosis: We use an external service out of our control to query for the diagnoses. Just try again later if it's once not working. Sorry for this.

@fjhatch: please take a screenshot and send to feedback@catchmypain.com

Many thanks for all your attention and help to improve CatchMyPain.

Merry Christmas

Dec 24, 2014 6:50 AM

Diagnosis has never worked for me. Support advised its not working any more.

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