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CatchMyPain Community and Pain Diary App to manage chronic illness

Connection question

Mar 16, 2017 12:19 PM

Hi. Does anyone have a error message saying you need to connect to the server . To check your connection and try again later ? I have been getting that a lot over the last 2 days. I check my connection and there is nothing. wrong on my end .

Mar 16, 2017 1:05 PM

Okay thank you stayinginthefight

Mar 16, 2017 1:11 PM

I do. I just got it. I just keep trying.

Mar 16, 2017 1:14 PM

Thank you AnimalLover2 . I keep trying as well. Good to know it's not just me . I was starting to think something was wrong with my phone .🤔 Which I don't like much anyways 😑

Mar 16, 2017 3:15 PM

Yes, I have been receiving the same thing.

Mar 16, 2017 5:10 PM

Nothing is wrong with your phones. Since Daniel lost funding and had to let his tear go there are frequent problems with their server. Also keep in mind that they are located in Switzerland so that is a huge time difference for some of us before he is able to fix the problem. Also Daniel has had to get a fulltime job now too. As many of us love this website what we can do to help him get more support is mention the app to our physicians and see if any are willing to talk to the pharmaceutical reps. Pharmaceutical companies will do just about anything to get their name out there. Unfortunately that would mean dealing with advertising for us.

Mar 16, 2017 5:46 PM

It's a great app. I will pass the into along

Mar 17, 2017 4:24 PM

I double what LMB said plus Daniel is also a chronic pain sufferer like us so he has a lot on

Mar 17, 2017 7:01 PM

How do you delete private messages?

Mar 17, 2017 9:40 PM

Cougarlicious. I just looked and not sure. Normally you can hold down on the private message without opening it and it would come up with options. But not this case 🤔

Mar 17, 2017 9:43 PM

LMB and sezzy. Thank you for the information. 😊 I was thinking maybe server is not big enough for this many users . But it's a good site and maybe it grew faster then expected. No worries 🙂

Mar 19, 2017 3:24 PM

I really think it is a staffing issue

Mar 20, 2017 7:54 PM

LMB. It sounds like a staffing issue to me as well.

Mar 21, 2017 7:29 AM

Hopefully Daniel will get some funding soon to get everything back to how he wants it

Mar 21, 2017 6:21 PM

It takes time . And lots of money . But I'll be on here

Mar 21, 2017 6:28 PM

To my knowledge there is no way to delete private messages. They are there forever!!! When we first got the feature I sent myself one, ha ha it is still on my phone. Sorry

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