I am interested in contacting the creators of this mobile app. I am disabled, and currently using this application to document my pain and to get approved for Social Security disability. My biggest problem has been how large the files are sent from the app due information that is not relevant to my doctors (weather, mood,). I am hoping to find out if there is a way to remove these features from the application or from the exported file. I can be reached at 480-628-2543 or email@example.com.
JoshsEDS, Go to the "information" section of the app and it gives you links to contact them. On my tablet the "I" is under the cogwheel for settings, in the CMP app. I don't know where it is in the pain companion app. 🙏🌼
Than you flappyslady81. I will reach out to them and keep you posted. I have found that if I email it to myself, I can go to the print option on my computer, convert to PDF, and select a page range. This has allowed me to put the information onto a zip drive or CD to take into doctors appointments for them to upload to my medical file. One of the doctors offices is telling me that the size of the files are large because of how much information is included that is not pertinent to my disease, but I cannot figure out a way to omit that from my reports so far. I am hoping to work with the writers of the app for an alternate version.
Hello joshsEDS Your approach with PDF is a good one ;) We recommend this often. At the moment there is no way to customize the reports.
The file size depends a bit on how many colored images it contains and also which pdf printer/converter you are using. With Chrome for 30 pages I got around 8 MB, for 100 pages it might become 20-30 MB. You can easily compress the images in a PDF by using a pdf compressor, i.e. http://pdfcompressor.com which reduced my test file to 41%. But storage became so cheap anyway. You can also recommend your doctor the direct online access to your diary with https://www.catchmypain.com/catchmypain-for-professionals (its free).