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painful blood draw experience.

Sep 03, 2015 2:02 PM

Hi..everyone.. Hope everyone is having a gentle day. I wanted to ask a how you guys feel about nurses and medical professionals who don't seem to have the mitus touch.
I had to have blood work done for my new doctor which was no issue. Been done many times. So I go in and I alert the tech / nurse that I have bAD veins and its best to get the blood from my left hand. She then proceeds to stick me everywhere but where I've told her is best to get my blood from. Veins blew misses veins.
Etc. The last time she stuck ( which she only tried twice) she attempted to draws from the top of my right hand near the wrist. I was in tremendous pain. I was trying g to be nice and not scream out until I realizes that was dumb.. So I screamed and told her it hurt. So she then snatched the needle out and said " your gonna have to go to the hospital to get this done. My hand was covers in blood. She did apologize. But I was done.
So I get to the hospital and the nurse there ask what happened so I told her and I also told her bout
My fibro. She then began to immediately change and soften her approach ( keep in mind this nurse was already being nice she was at the hospital) but once she find out she said oh my its painful to touch u not to mention sticking a needle in u. I agreed and smiled. She looked at the area the first nurse stuck me and said she had stuck me in the bone. U could still see where the needle path was in my hand. She had to redress it and gave me care Instruction. She them told her coworkers she was gonna be here for a while. She took her time and was very caring. All this was two days ago. My hand still hurts and my finger ache even more then Normal.
So..my question is..how do u guys fe about filing complaints on medical staff? On one side I think its a human being maybe she had a bad day? I'm sure she needs her job. I don't want to mess up any bodies wellbeing and way of life. However I Also don't want to deal with this nurse again. I like the doctor and he has several other nurses who are great. If it was the doctor that was the problem I would just change doctors I've done that before . What do u think is the best way to handle this?

Sep 03, 2015 2:10 PM

Complain!! They work for you and don't wait do it right away. My husband has A fib and one of the emergency room doctors he refused service and we went somewhere else. My old dr office the guy was terrible at taking blood so I always asked for my order to be sent to the hospital. If they won't take the blood where I tell them I don't let them I just say I am going to have to go somewhere else. Most of them will listen and I have only had a couple of issues.

Sep 03, 2015 2:24 PM

Newfibrogirl, I once sent a complaint to a hospital CEO, telling him of my experience during an outpatient procedure. I detailed everything, with names I could remember. At the end I closed saying, "it's not my intention to cause these people to be transferred or fired. I would like to think my complaint calls for a need to retrain staff in that area in the following steps," and I named things like compassion, privacy, and how they did not listen when I asked them to stop. They got retrained and the CEO sent me a letter of thanks for bringing their behavior to his attention. 🙏🌼

Sep 03, 2015 2:25 PM

If patients don't complain, then the supervisors stay blind to bad treatment.

Sep 03, 2015 2:53 PM

Yes defiantly complain as she clearly didn't know what she was doing so shouldn't of been aloud! I have put up with 15 years of constant pain and was only listened to after being rushed to the hospital by ambulance with a suspected stroke...awful doesn't cut it I lost my memory,and my Speech for 8 months, one of which I was completely mute, all due to a jolt to my neck... I complained (well a family member did as I couldn't talk) and they know they messed up so they couldn't be nicer now and this has been constant since a year ago tomorrow!! Also my daughter was seriously ill as a baby and I had to complain, and we finally got somewhere! :)

Sep 03, 2015 3:24 PM

Hi new girl.. getting ur blood drawn when its painful alone to be touched is bad enough. I went to the ER abou a year ago because I was pretty sure I had another kidney infection(which I did). The nurse was really nice but OMG she couldnt find a vein and was poking me over and over in the most painful places.. i had to get IVs in both arms. The hand and top of the forearm tries were excruciating!! She kept apologing and was tried to be gentle. ..and trying so hard not to loose my mind cuz it went on like this for well over an hour.

She said we might have to try your feet and my current anxiety sky rocketed off the charts.. but before she could try that another nurse came in and saw she was still trying so she took over.. she had them in .. in the normal location in 5 minutes without pain... All i could think was thank god cuz I dont think i would have veen able to let them do it in my feet unless they knocked me out.

It was clear to me after that the first nurse must have been new .. I have enough pain and dont wish to be used as a practice subject.. she should have been supervised while she was doing it. Ive never had an experience that bad but ive learned my lesson about being quiet. I wont let somone do that again. I was black and blue from elbows down for quite a few weeks.

I agree with the others.. you can file a complaint and just stress that its not your intent to get anyone in trouble but more training might be help that nurse get better at it. Unless of course shes just a nut job and tries to hurt ppl (those are out there too) but then other ppl will be complaining too and too many complaints she would rightfully loose her job. Thats the way it should be.

Another option might be to discuss with your doc the next time in the same way and ask that one of his other nurses be assigned to you when you go in for your appointments.

Best wishes xx

Sep 03, 2015 3:33 PM

Thanks guys..all these tips are great. I will probably speak with the doctor when i see him next week ..he is a really nice soft spoken doctor . I feel he will understand. Right now I'm just nursing g my hand. Hoping it heal up fast .. Thanks again for your input

Sep 03, 2015 6:09 PM

There are only 2 people at the clinic that I will allow to take my blood. If neither are there I leave and go back another day.
I once had them poke me 8 times, I puked from the pain and almost passed out. The rule here is that each person can only try twice, then someone else has to take over. I went through all of the people that worked in the clinic that day. It took 3 weeks for the bruising to fade enough for another clinic to try.
Unfortunately more things show up on blood tests when you are at your worst.

Sep 03, 2015 6:46 PM

As a nurse, I would not attempt more than 2x. And, I must admit I'm pretty good :/ You have very right to ask for someone else if you are uncomfortable. Ask to speak with the nursing supervisor if you are in the hospital. The supervisor would never allow this treatment - shouldnt anyways....sorry for your experience.

Sep 03, 2015 6:51 PM

Thank you msrn .... I know there are many good nurses out there and its been a while since I've had to deal with this type of treatment . and I've never had to receive seperste treatment for a simple blood draw.
Also thank you to everyone else for helping me with this. I feel as if I'm already dealing with so much and daily pain that any time I receive unnecessary pain or hardship . I find it personal .. Ha..

Sep 03, 2015 10:48 PM

New fibro, I can understand where you are coming from. I always let people know they get 1 stick and that's it. Just like today, I told them either get it in the 1st time or have anesthesia do it. No ifs,ands or butts. The last time I had blood drawn through a standard blood draw, they hit a nerve in my arm so if they draw blood, they either do it from an IV cathater or not at all. That's just my preference.

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