I have been trying to get reports from my entries since Sept 2016 and its still not working. I was told 3 months ago by CatchMyPain staff that its a result of an upgrade to the server or software. I've tried communicating with them since and no one is returning my emails.
Is anyone else having the same issue? are you able to get downloads to work?
I can send the link and I get the email but when I go to open the email link I get an unknown error.
Daniel posted about 6-8 weeks ago that he's having trouble with getting funds go his apps and he's had to let all the staff go which is why you've probably no had an answer. He's work both app on his own atm while he tries to find funding.
Have you tried to log into pain companion as already a member? And sent the link and print it from there? It's worth a try xx