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CatchMyPain Community and Pain Diary App to manage chronic illness

Teouble with my screen name

Aug 16, 2016 6:54 AM

Hello. I just downloaded the app a few hours ago and have replied to several topics under my screen name of "Bullman". I was going to post to the topic about pics of your animals, once I read through the topic and saw that I needed to download the companion app I did so. The companion app would not allow me to use my original screen name and mentioned something about linking them. Once I tried to do that I went back to this app and my meds and pain entry info was gone. When I tried to post a reply it said my screen name is taken. I then closed the app and tried to log back in and after reaetting my password I was back in my account but I can not use my original screen name....UUHHGGG. Any thoughts?? I sent feedback

Aug 16, 2016 7:35 AM

The best you can do is contact the developer, wish I knew more

Aug 16, 2016 7:37 AM

I sent feedback thanks, I have no clue how it happened. I just want the same screen name for both apps revardless of what it is lol

Aug 16, 2016 7:38 AM

It actually just signed me in when I downloaded the new app for this

Aug 16, 2016 8:26 AM

Moderator said that my email addy is assocciated with the CMP app and my screen name is assocciated with this app, so he is switching all to the same info and I will have delete this app and redownload and log back in with my original screen name and this name and all info related will be deleted....so the "really" will be leaving my name lol. Thanks for trying to help I appreciate it! (Bullman)

Aug 16, 2016 8:36 AM

Well something didnt work, still the wrong screen name

Aug 16, 2016 8:49 AM

SWEEEEET!!!!! FINALLY both apps are in sync

Aug 16, 2016 2:01 PM

Well hello to the new u 😚

Aug 16, 2016 2:10 PM

Awesome well done for sorting it out Bullman

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