Sorry but I just have to rant!! I went to St James University Hospital Leeds this morning to have an endoscopy under GA. .. or that's what I thought was happening today!!
I got there at just a little after 8am. This is after getting up at 6am and sitting in rush hour traffic the 30 or so miles it is from where I live so it took well over an hour to get there. (This is after not sleeping well because of worrying about going under GA!)
I got to reception to be told that the computers were down and to take a seat until they booked me in. At 8.35 they finally did. 9am comes around and still no one has called for me. I was starting to get a bit suspicious as normally when you have a GA you are one of the 1st to be seen and prepped.
At 9.15 the unit Sister calls my name and takes me to a side room. She says I'm really sorry but your procedure won't be taking place today, it was actually on Monday!!
Errr no I say! I have the letter here saying it is today and I rung 3 weeks ago and confirmed it!! Well I'm sorry but unfortunately there has been a mistake and because your procedure is under GA and you need a bed after the procedure I'm afraid that we can't do anything today!!
Queue me bursting into tears. I said "Do you realise the logistics it takes for me to be here today? My children who are 8 years old and 1 years old are with my sister. . It takes me an hour and a half to drive to her house then the same to get back home!! My grandmother is terminally ill. . Still some how clinging on for dear life and my family are trying to cope with that. For me to come back again. .. whenever that may be because I know that the lists for endoscopy with GAs are few and far between will mean waiting for weeks! Plus trying to rearrange child care will all just be a nightmare! !!"
I got another feable I'm sorry and a booklet on how to complain to the NHS!!
Because I'm tired and stressed my pain is higher than normal and I'm now worrying about when I will get a new appointment. . Oh apparently I was told that someone tried to ring me all yesterday to stop me attending today but there was no messages left on my answering machines so someone isn't being truthful! !!
Sorry I just had to vent!! Blooming NHS .. no wonder it's in crisis when money is wasted on a team waiting for me to show up on Monday when I'm told Wednesday! !!